About Us

Thank you for visiting our Touching Hearts of Rochester website.  We hope it is helpful in finding the best care for yourself or your loved ones.

After our mother was diagnosed with cancer in 2004 our eyes were opened to the importance of having qualified, compassionate caregivers in her home when our family needed help.  Our passion to serve elders has its roots in this deeply personal experience.

We have been helping Monroe County area seniors and the disabled since 2007.  We are locally owned and operated, but also have the resources of our Touching Hearts at Home national franchise organization in Minneapolis, Minnesota. A local family business with national support is a great combination to provide the highest quality of care for our clients and their families.

We employ over 100 carefully background-checked, trained, insured and bonded caregivers who provide care all over Monroe County and contiguous areas.  We also have several administrative and supervisory staff in our Rochester office who are available 24/7 to ensure our clients’ needs are met.  In short, we are large enough to meet a diverse range of client needs and small enough to know each of our clients intimately.

Many of our client referrals come from experts in elder care –  social workers, geriatric care managers, certified home health agencies, residential program managers, Eldersource counselors – professionals who are best positioned to determine which companion care providers maintain the highest standards of care and service.  If you would like to know more about us, please ask us for references from our clients and referral sources.  We think this will give you peace of mind to engage Touching Hearts to help you or your family member.

We hope you will call us today to discuss how we might meet your needs.  We will be more than happy to meet with you at your convenience at no cost and with no obligation.


Mark McDermott and Tom McDermott