Author Archive for Mark McDermott

What Can You Do to Make Mobility Challenges Easier for Your Senior?

When your elderly family member’s body no longer works the way she expects it to work, she may find it difficult to do all of the things involved in taking care of herself. Making those challenges easier for her doesn’t make them go away, but it can help her to be safer and to continue to have a high quality of life. One of the first things to do is determine what solutions are going to help her the most.

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Let us support you when you return home from the Hospital or Rehab

Patient Recovery Support:

The challenges of older age often include serious health issues resulting in limited mobility and other physical restrictions. Some of these issues involve planned medical procedures like bone and joint replacements and elective surgery. Unfortunately, others are the result of accidents and emergency health issues like falls, heart attacks and dehydration. Hospitalization and rehabilitation are often involved. Seniors wanting to remain independent at home in the face of such challenges often require at home care as they recover.

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Networking at The Lazy Acre Alpaca Farm

A fun visit to the Lazy Acre Alpaca Farm in Bloomfield as a networking event with GRAPE ( Greater Rochester Area Partnership for the Elderly). Learned so much about these beautiful animals, much love goes into caring for these Alpacas.


We take all of our reviews and feedback to heart and we pride ourselves on having a great working relationship with our clients. We are proud to say that we are a 5 star Google reviewed company! Thank you to all of our clients for the kind words! A few of our recent reviews:

“After my father passed away, my mothers health started to decline. It became difficult for her to do simple household chores, remembering to take her medicine, or even preparing meals.

A friend of mine referred me to Touching Hearts. The process was very simple but professional. They connected us with someone who was a perfect match for my mother. We received much more than a caregiver, we had made a friend.” – Joanna (daughter) 


“Cannot say enough about the wonderful care and responsiveness given to my Aunt. Highly recommend Touching Hearts.” – Debbie (niece)


“Touching Hearts stepped up immediately on short notice when we needed help while searching for a permanent placement. The aides were very professional in every way. They were wonderful to my husband and helped our family through a difficult time. I would recommend their service to anyone.” – Louise (spouse)


To hear more about Touching Hearts at Home and how we can help your loved one age in place at home, call us at 585-271-7390. #aginginplace #companioncare

Prize Bingo – Chili Senior Center

Touching Hearts at Home hosted a PRIZE BINGO at the Chili Community Senior Center. We had a great time with a great group of folks playing bingo & winning fun prizes. Thank you for having us!

Care Partner of the Month – August 2022 – Leah McGinnis

Congratulations to Leah McGinnis our Care Partner of the Month August 2022. Leah exemplifies our CORE values, Compassion, Communication, Commitment and Consideration. We are so proud to have Leah on the Touching Hearts Team!!

Why did you choose to work at Touching Hearts at Home?
I worked as a Certified Nurse’s Assistant for most of my life. Unable to physically continue with this, I wanted a job where I could still work with the same population. I love and enjoy my time spent with seniors. It is wonderful knowing you are making a difference in people’s lives. Touching Hearts helps our clients remain in their own home and being a part of that is very rewarding.

What is a typical day at work like for you?
I have a client with dementia, so time spent with her can vary from a quiet day at her home, spending time together, making sure she takes her pills, and doing some laundry and light housekeeping around the house. Taking her out to lunch and doing a little shopping.

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Happy Birthday Maggie!

Happy Birthday to Maggie our Human Resources Business Manager. We are celebrating with a delicious cake. We hope your birthday is wonderful! Enjoy your day!

Join the Best Caregiving Team in Rochester – Hiring Now!

Watch this video and hear from some of our wonderful Care Partners on why they LOVE working at Touching Hearts at Home. If you are looking for meaningful work and have a passion to help older adults please apply today!


Are You Overlooking the Little Things That Help Your Dad Age at Home?

Have you stopped to think about the little things that help your dad as he ages at home? He may not always speak up when he struggles to do something. It’s hard for him to admit he’s not as strong as he once was. It’s up to you to find the little things that can make it easier for him to age at home, like the importance of help from in-home care.

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We can help you with Shopping and Errands

Helping older adults stay at home often entails performing activities and services outside their home. These activities enable them to stay connected with important services and products that enhance their lives. Whether it is to obtain favorite foods, pick up medications or take clothes to the dry cleaner, when seniors cannot or choose not to leave their homes to access these sources, Touching Hearts caregivers can provide shopping and errand services. Also, when our clients want to do these activities themselves, but need help, Touching Hearts senior companions can take them there.

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