Home Care in Gates, NY

Our Gates, NY senior home care services support healthy and happy aging in place in the greater Gates area.  Just as every person and family situation is unique, our in-home care is personalized for maximum positive impact. The elder care services described in this section are among the most prevalent supports requested by families for their loved ones.

Gates, New York is a dynamic town in Monroe County with an interesting past and a bright future. The town was incorporated in 1813 and has been at the center of NY history for this area and the roots of Rochester can be directly traced to Gates.

Touching Hearts in-home care service niche is non-medical in nature and is called “companion care”. Our senior companions can do MANY things that enable elders to remain at home as long as possible.  However, they are not home health aides or nurses, so they are not permitted to provide direct “hands on” care such as bathing and toileting (though we can provide “stand by assistance” for these activities).  Likewise, we cannot directly perform hand-feeding, wound care, weight bearing transfers or medication administration (though we can do medication reminders and tracking).

Our senior companions are available 24 hours a day, every day of the year. Services can be requested “as needed” or pre-scheduled.  We can respond quickly to schedule changes driven by our clients’ circumstances.

Individualized Non-Medical Home Care Services - Gates, NY, Monroe County

Our most common senior home care services:

Housekeeping and Chores


  • Light housekeeping
  • Washing and arranging dishes
  • Taking out garbage
  • Change and wash linens
  • Ironing laundry
  • Change beds
  • Dust furniture
  • Organize and clean closets/cupboards
  • Sweep and wash floor
  • Clean kitchen appliances
  • Sewing or mending assistance
  • Care for house plants
Meal Planning and Preparation

Meal Planning and Preparation

  • Meal planning, preparation and clean-up
  • Monitoring diet and eating
  • Record and arrange recipes
  • Grocery shopping
  • Monitor food expirations
  • Clip coupons for shopping
Transportation around Gates

Transportation for Seniors around Gates

  • Doctor Appointments
  • Airport, departure/arrival
  • Walks
  • Friends, relatives, social functions
  • Church, other religious functions
  • Entertainment events – Plays, Concerts, and Sports
  • Prescription pick-up
  • Dry cleaning drop-off/pick-up
  • Grocery shopping
  • Running miscellaneous errands
Alzheimer's and Dementia Care

Alzheimer’s and Dementia Care

  • Positive and patient companionship for Alzheimer’s patients
  • Prompting and cueing daily routines
  • Respite for those caring for loved ones with Dementia
  • Transport/Escort to appointments
  • Outings, activities and events appropriate for Alzheimer’s patients
  • Personal organization help
  • Prevent wandering and unsafe behaviors
Medication Reminders

Medication Reminders

  • Medication reminders
  • Monitor Medication usage
  • Assist in scheduling appointments
  • Pick up prescriptions near Gates
Home and Safety Monitoring

Home and Safety Monitoring

  • Notify family of any changes in health or appearance of client
  • Correspond with and update family on client’s activities
  • Supervise home maintenance
  • Monitor home safety
Hygiene and Grooming Assistance

Hygiene and Grooming Assistance

  • Prompt and encourage personal hygiene tasks
  • Stand by assistance for bathing, toileting, teeth brushing, shaving
  • Help selecting clothes and assisting proper dressing
  • Monitoring and recording proper self medication, e.g. Insulin
  • Fall prevention assistance
Social Companionship

Social Companionship

  • Friendly conversation
  • Discuss current or historical events
  • Play games, cards, or other mind stimulating activities
  • Help with hobbies or crafts
  • Rent and play videos/DVD
  • Read and discuss books, papers, and magazines
Mobility Assistance

Mobility Assistance

  • Stand by assistance for walkers and other mobility devices
  • Provide safety support
  • Transportation to appointments near Gates, etc.
Laundry and Changing Bed Linens

Laundry and Changing Bed Linens

  • Wash, dry, fold and iron clothes
  • Put away clothes
  • Clean and change bed linens
  • Encourage use of clean clothing
Respite Care

Respite Care

  • Provide 24/7 in home care to “cover” when family caregivers cannot be there
  • Give primary caregivers daily or weekly breaks
  • Check in to monitor safety while family is away
Organizational Assistance

Organizational Assistance

  • Answer door and telephone
  • Bring in and sort mail
  • Letter writing and other correspondence
  • Assist with walking and exercises
  • Birthday and anniversary reminders
  • Assist with gardening
  • Assist in decision making
  • Arrange family photos