Touching Hearts Employee Training

We were thrilled to have our employee training in person again. Julie Lewinski owner of Care Patrol and an Occupational Therapist, demonstrated proper techniques in assisting an individual with standby assistance. She shared many helpful examples of how we can keep our clients safe at home.

Our caregivers worked in small groups to discuss different situations and how best to handle them. There were many great points made as to why some of the scenarios could be difficult to have one correct answer. Our caregivers bounced ideas off of each other and in the end presented their opinions to the group as a whole. It was fantastic listening to why one group thought the way they did and be able to go back and forth. In the end, the feedback we received was amazing. Many of our caregivers walked away with a new outlook on an old situation.

Care Partner of the Month – October 2022 – Christine Hellman

Congratulations to Chris Hellmann for being selected as Care Partner of the Month for October 2022. Christine has been a Care Partner with Touching Hearts for over 3 years. She is known for her caring heart & exemplifies our CORE values, Compassion, Communication, Commitment and Consideration. We are so proud to have Christine on our team!

CARE PARTNER OF THE MONTH – October 2022: Christine Hellmann

Why did you choose to work at Touching Hearts at Home?
I worked in a hospital setting a long time ago and I missed working with people.

What is a typical day at work like for you?
A typical day doesn’t seem like work. I go to my clients and visit with them, see what they would like to do and what they need done for the day.

What is your favorite memory from working as a caregiver?
A client had severe dementia who loved picking fruit with her siblings as a child. I took her to a farm to pick fruit. It sounds small but she couldn’t contain her excitement.

What do you like the most about care giving at Touching Hearts?
Meeting different people and knowing that you are making a difference in the quality of someone’s life.

What is your dream trip or vacation? I love Pacific Grove California; I would go there all the time if I could.

What’s a fun fact about you many people may not know about you? I was in the military and stationed in California, lived there for 15 years before I moved back to New York.

St. John Fisher University Nursing Fair

Patti our HR Recruiter attended the St. John Fisher University Nursing Fair this week. It was great to have the fair back in person and share information with the nursing students about open positions at Touching Hearts at Home. We are currently hiring for Monroe, Wayne & Ontario County. Interested in working for Touching Hearts ? Apply online:


If you or an aging loved one is considering home care in Rochester, NY, please contact the caring staff at Touching Hearts at Home of Rochester today. 585-271-7390

A Senior Experience – Perinton Community Center

It was a great day to be at “A Senior Experience” at the Perinton Community Center. We were able to connect with many folks that came to vote, lots of vendors sharing information for seniors!


If you or an aging loved one is considering home care in Rochester, NY, please contact the caring staff at Touching Hearts at Home of Rochester today. 585-271-7390

How to Help a Senior With Dementia Eat Meals

Seniors with Alzheimer’s or dementia and their caregivers may sometimes struggle at mealtimes. This is especially true if you do not have professional in-home care to help during the day. Your elderly loved one may lose interest in eating as their cognitive skills decline. Alzheimer’s patients may be encouraged to eat with a few changes you can make. Meal times may improve with the help of in-home care, but here are some other things you can consider.

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Touching Hearts Globe Award

Congratulations to Touching Hearts owner Mark McDermott for receiving the Touching Hearts Globe award for the 4th year in a row. This award is for the largest multilevel franchise within the Touching Hearts national organization.

Is Bowling Good for Senior Citizens?

Trying to find the right activity for your mom or dad is hard. But the truth is seniors can do a lot more than you think. If your elderly loved one is 70 and healthy, they can easily partake in activities like bowling. There are tons of seniors this age who love bowling. It is not a high-impact sport but it will help them stay busy, engage, and burn calories. If your senior is older than 90, bowling may not be the best choice for them depending on their body and how well they can move.

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Touching Hearts National Seminar 2022 – New Orleans

Our Touching Hearts owners/leaders attended the Touching Hearts 2022 National Seminar in New Orleans last week. Justin McDermott ( Boston ), Jennifer Harvey ( Albany) & Mark McDermott (Rochester). Networking & Learning with other Touching Hearts leaders from all over the country.

Bryant & Stratton College Health & Wellness Fair

Touching Hearts at Home was invited to the Bryant & Stratton College Health and Wellness Fair. Maggie Conners our Human Resources Business Manager was there to share job opportunities with students as well as information on Touching Hearts at Home. Thank you for having us Bryant & Stratton!

Do you need help with medication reminders?

Numerous studies show that noncompliance with medication taking is an epidemic among seniors and is one of the top reasons that people are re-hospitalized. Some reports indicate more than 50% of elders do not take their medications according to the prescription. The risk is obviously much higher among persons with dementia. Even people without dementia who have normal age-related memory loss have heightened risk of medication non-compliance as they age. The result of not properly taking medications can range from minor to life threatening.

Proper hydration and nutrition often decline when memory loss occurs. Dehydration and malnutrition affect mental and physical well-being and may lead to the need for medical treatment and hospitalization. Reminders to eat and drink on a regular basis can be critical.

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