Archive for Company News

Lifetime Achievement Award

Our Lifetime Achievement Award is a new award this year. Pat Fuehrer has been a Touching Hearts Care Partner since May of 2009. During her thirteen plus years with us, she has continuously established meaningful relationships with her clients and has embraced our company core values with vigor. We are so blessed to have Pat Fuehrer as a long-standing member of our family and our team. Thank you, Pat.

Care Partner of the Year – 2022!

During Nancy’s interview she told our staff that she was looking for a diverse and flexible position , and she found just that! Nancy has been with Touching Hearts for almost 13 years. During these years, she has embraced and exhibited our Core Values to the fullest. We are so lucky to have the privilege of working with Nancy!

Congratulations, Nancy!

Annual Holiday Party

A great time was had by all at the annual Touching Hearts Holiday Party at the Irondequoit Country Club. The party was a reflection of everyone’s hard work and accomplishments during 2022. We celebrated with delicious food, lively conversation, and festive attire.

Happy Holidays from the Touching Hearts Team

The holidays are a perfect time to remind us how much we appreciate you. Wishing our clients, care partners and their families a happy and healthy Holiday season. May the beauty of the holidays warm your spirit this year. As we head into the New Year, we at Touching Hearts, hope it brings you peace, joy and happiness. We feel lucky to have you, the most important part of us here at Touching Hearts.

Care Partner of the Month – December 2022 – Karen Swarthout

Congratulations to Karen Swarthout for being selected Care Partner of the month for December 2022. Karen has worked for Touching Hearts for over 1 year, she is extremely dependable & reliable. Karen works the overnight shift with one of our clients that has 24/7 care. She has formed a special bond with her client and her cat Lovey. Karen is known for her caring heart and exemplifies our CORE values, Compassion, Communication, Commitment and Consideration.

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Holiday Shopping at The Mall

Home Care in Rochester NYOne of the things we do with our Touching Hearts Clients is take them outside of the home and do fun things! Today our Care Partner MaryAnne took our sweet client Ida to Eastview Mall. Ida enjoyed looking around the shops and enjoyed seeing the beautiful holiday decorations.

If you would like to learn more about Touching Hearts at Home and how we can help your loved one with companion care services please call us at 585-271-7390. #companioncare

Touching Hearts Employee Training

We were thrilled to have our employee training in person again. Julie Lewinski owner of Care Patrol and an Occupational Therapist, demonstrated proper techniques in assisting an individual with standby assistance. She shared many helpful examples of how we can keep our clients safe at home.

Our caregivers worked in small groups to discuss different situations and how best to handle them. There were many great points made as to why some of the scenarios could be difficult to have one correct answer. Our caregivers bounced ideas off of each other and in the end presented their opinions to the group as a whole. It was fantastic listening to why one group thought the way they did and be able to go back and forth. In the end, the feedback we received was amazing. Many of our caregivers walked away with a new outlook on an old situation.

Care Partner of the Month – October 2022 – Christine Hellman

Congratulations to Chris Hellmann for being selected as Care Partner of the Month for October 2022. Christine has been a Care Partner with Touching Hearts for over 3 years. She is known for her caring heart & exemplifies our CORE values, Compassion, Communication, Commitment and Consideration. We are so proud to have Christine on our team!

CARE PARTNER OF THE MONTH – October 2022: Christine Hellmann

Why did you choose to work at Touching Hearts at Home?
I worked in a hospital setting a long time ago and I missed working with people.

What is a typical day at work like for you?
A typical day doesn’t seem like work. I go to my clients and visit with them, see what they would like to do and what they need done for the day.

What is your favorite memory from working as a caregiver?
A client had severe dementia who loved picking fruit with her siblings as a child. I took her to a farm to pick fruit. It sounds small but she couldn’t contain her excitement.

What do you like the most about care giving at Touching Hearts?
Meeting different people and knowing that you are making a difference in the quality of someone’s life.

What is your dream trip or vacation? I love Pacific Grove California; I would go there all the time if I could.

What’s a fun fact about you many people may not know about you? I was in the military and stationed in California, lived there for 15 years before I moved back to New York.

St. John Fisher University Nursing Fair

Patti our HR Recruiter attended the St. John Fisher University Nursing Fair this week. It was great to have the fair back in person and share information with the nursing students about open positions at Touching Hearts at Home. We are currently hiring for Monroe, Wayne & Ontario County. Interested in working for Touching Hearts ? Apply online:


If you or an aging loved one is considering home care in Rochester, NY, please contact the caring staff at Touching Hearts at Home of Rochester today. 585-271-7390

A Senior Experience – Perinton Community Center

It was a great day to be at “A Senior Experience” at the Perinton Community Center. We were able to connect with many folks that came to vote, lots of vendors sharing information for seniors!


If you or an aging loved one is considering home care in Rochester, NY, please contact the caring staff at Touching Hearts at Home of Rochester today. 585-271-7390